Backmarket refurbished monitors come with a 12-month warranty covering hardware issues and defective components. This warranty ensures repairs or replacements at no extra cost, providing peace of mind for buyers.
Buying a refurbished monitor can be a great way to save money while still getting a high-quality product. Backmarket is a popular online marketplace for refurbished electronics, offering a wide range of devices, including monitors.
If you’re thinking about buying a refurbished monitor from Backmarket, you might be wondering if it comes with a warranty. This guide will answer that question and provide all the information you need to make an informed decision.
What Is Backmarket?
Overview of Backmarket
Backmarket is an online platform that connects buyers with certified refurbishers who sell various electronics. These include smartphones, laptops, tablets, and monitors. The goal of Backmarket is to provide customers with high-quality refurbished products at a lower price than buying new ones. All products sold on Backmarket go through strict testing to ensure they meet certain quality standards.
The Appeal of Refurbished Monitors
Refurbished monitors on Backmarket are a budget-friendly alternative to new ones. These monitors have typically been returned by customers or are pre-owned devices that have been restored to full working condition.
Despite being pre-owned, these monitors often work like new, making them a great option for those looking to save money without sacrificing quality.
Do Backmarket Refurbished Monitors Come with a Warranty?
Standard Warranty Coverage
Yes, every refurbished monitor you buy from Backmarket comes with a warranty. The standard warranty covers your monitor for 12 months from the date of purchase. This warranty ensures that if something goes wrong with the monitor that isn’t your fault, you can get it repaired or replaced at no extra cost.
What Does the Warranty Cover?
The warranty from Backmarket typically covers:
- Hardware Issues: Problems with the monitor’s screen, ports, or other hardware.
- Defective Components: Any part of the monitor that stops working under normal use.
- Repair or Replacement: If the monitor can’t be fixed, Backmarket will replace it with a similar model or offer a refund.
What Isn’t Covered by the Warranty?
The warranty does not cover damage caused by:
- Accidents: Such as dropping the monitor or physical damage.
- Water Damage: Any damage caused by liquids.
- User Modifications: Problems that arise if you try to fix or change the monitor yourself.
Also Read: Why Are Monitor Edges Lighter – A Comprehensive Guide!
How to Make a Warranty Claim?
Steps to Follow
If you find an issue with your Backmarket refurbished monitor, here’s how to make a warranty claim:
- Contact Customer Support: Log in to your Backmarket account and reach out to customer support.
- Provide Information: Explain the issue in detail and provide any necessary documents, such as photos or videos.
- Follow Instructions: Backmarket’s customer support will guide you on the next steps, which may include sending the monitor back for repair or replacement.
What to Expect?
Backmarket is known for its good customer service, so you can expect a smooth process when making a warranty claim. The process is generally straightforward, and you should receive updates on your claim regularly.
Extended Warranty Options:
Availability of Extended Warranty
For extra peace of mind, Backmarket also offers extended warranties through partner services. These warranties can cover your monitor for up to 24 or 36 months, depending on the plan you choose. An extended warranty provides the same coverage as the standard one but for a longer period.
Is an Extended Warranty Worth It?
Deciding whether to get an extended warranty depends on your needs. If you use your monitor a lot, such as for work or gaming, an extended warranty could be a good idea. It gives you extra protection and could save you money on repairs or replacements down the line.
Why Buy a Refurbished Monitor with a Warranty?
- Peace of Mind: Knowing that your refurbished monitor is covered by a warranty gives you peace of mind. You can enjoy your purchase without worrying about potential defects or issues.
- Financial Savings: A warranty can save you a lot of money if something goes wrong with your monitor. Instead of paying for repairs or a new monitor, the warranty covers the costs.
- Environmentally Friendly Choice: Buying a refurbished monitor is also an environmentally friendly choice. It reduces electronic waste by giving a second life to pre-owned devices. Plus, you get the benefits of a warranty, so it’s a win-win situation.
How to Protect Your Refurbished Monitor?
- Proper Setup: Make sure you set up your monitor correctly to avoid issues. This includes placing it on a stable surface, connecting cables securely, and avoiding exposure to liquids.
- Regular Maintenance: Keep your monitor clean and dust-free to ensure it continues to work well. Use a soft cloth to wipe the screen and avoid using harsh chemicals.
- Follow Warranty Guidelines: To keep your warranty valid, don’t attempt to repair or modify the monitor yourself. Always follow the guidelines provided by Backmarket.
FAQ’s:
1. Do Backmarket refurbished monitors come with a warranty?
Yes, all refurbished monitors from Backmarket include a 12-month warranty covering hardware defects, ensuring repairs or replacements at no extra cost to the buyer.
2. What does the warranty cover?
The warranty covers hardware issues, defective components, and offers repair or replacement options, ensuring that your monitor functions properly under normal use conditions.
3. What is not covered by the warranty?
The warranty excludes damage from accidents, water exposure, or any modifications made by the user, protecting only defects that occur under normal usage.
4. How do I make a warranty claim?
To make a claim, contact Backmarket customer support, provide details and evidence of the issue, and follow their instructions for repair or replacement.
5. Is an extended warranty available?
Yes, Backmarket offers extended warranties up to 36 months, providing additional coverage beyond the standard 12-month warranty for extra peace of mind.
Conclusion
Purchasing a refurbished monitor from Backmarket is a cost-effective choice, backed by a 12-month warranty that covers hardware defects and ensures peace of mind. The option to extend this warranty offers additional protection, making it a smart investment for those who want to save money without sacrificing quality. By choosing a refurbished monitor with a warranty, you also contribute to reducing electronic waste, benefiting both your wallet and the environment.
